A Thought Leaders who Redefines the Care, Compassion & the Service Standards with Excellence in Healthcare
Women have been playing the critical roles in healthcare, from serving as nurses and caregivers to conducting cutting-edge research and running major healthcare organizations. In the recent years, women have increasingly taken on leadership roles in the healthcare industry, breaking down barriers and shattering glass ceilings. Today, there are many inspiring examples of women leaders in healthcare who are making a significant impact on the industry and improving patient outcomes. Thus, emphasizing on one such individual who carries forward her 25+ years of rich experience and as the current role as the President of Brains Super Speciality Hospital in Bengaluru. Ms. Subhashini is a dynamic leader, who not just holds an important role but also is a key driver of change.
Understanding the fact that as a healthcare leader in today’s time, it is expected to have a strong vision, strategic thinking, and the ability to adapt to changing circumstances, Ms. Subhashini fulfills all these requirements by inspiring and motivating everyone at Brains. Working relentlessly towards one common goal of providing the best possible care for patients, Ms. Subhashini also takes care of the financial and operational aspects of the organization while ensuring the Hospital has the highest level of patient safety and quality of care.
Having started her career in Singapore with Gleneagles Hospital, Ms. Subhashini served there for 13 years before moving back to India in 2010 to work with Gleneagles Global Hospitals. A workaholic by heart, as soon as she was given the responsibility at Gleneagles Global Hospitals, Bengaluru, she started analyzing the reasons behind the low patient-turnover and ended up resolving the problems at real time basis. “I believe that the healthcare primarily involves doctors and patients in the system S and will always be the betterment of these stakeholders”, she shares and talks about how she handles her current position at Brains and also giving valuable insights to other healthcare professionals and leaders.
Empowering Health and Energizing Lives
As a professional having an extensive experience working in corporate healthcare outside of India particularly in Singapore. Upon returning to India, Ms. Subhashini noticed significant gaps in the healthcare delivery system and has since then had a goal of catching up to the global healthcare standards. She strongly believes that India should focus on utilizing technology and improving care through clear protocol in order to improve healthcare deliverables, and thereby, as the President she ensures Brains is technologically advanced when compared to its competitors.
Talking about her current roles and responsibilities at Brains, Ms. Subhashini shares – “As the President of Brains, a super specialty hospital focusing on the state of art clinical excellence in neurosciences, my primary purpose is to facilitate the Hospital in becoming a one-stop destination for all neuro-related medical procedures with a focus on complex cases”. Through the conversation she also spoke about the Founder and the Managing Director of Brains , Dr. N.K Venkataramana- a Neurosurgeon with over 30 years of experience, who shares equal passion for creating a neural network to reach even rural populations that may not be aware of the potential benefits of neurosciences. Moreover, Ms. Subhashini plans on contributing by expanding the hospital’s services across the country and creating Trauma Centers and PhD programs as philanthropic initiative.
When Ms. Subhashini was asked about her relationship with the onboard doctors, she elaborated on how she and her team motivates doctors to outperform on all aspects of treating, diagnosing or counseling. She also spoke about how she works closely with doctors and patients to improve outcomes, meeting international standards by adopting clinical protocols and evaluating them systematically. “While we are not yet at the level of other countries, we are working towards achieving that goal”, Ms. Subhashini states.
On the Cards
Going down the lane, she looks forward to creating specialized Centers Of Excellence for various neurological disorders such as Stroke, Epilepsy, Parkinson’s Disease and Multiple Sclerosis. “These centers will have a multidisciplinary team of specialists and equipped with the latest technologies to provide the best possible care to our patients”, Ms. Subhashini stated. Continuing on her above statement, she continued – “We want to expand our reach to the rural population through Tele Medicine and Community Outreach Programs to increase awareness about neurological disorders and provide early interventions, and have plans to collaborate with International Institutions and experts to bring in new technologies and treatments to India”.
Beyond her role at Brains, Ms. Subhashini shares that before joining Brains Super Speciality Hospital, she had embarked on an entrepreneurial journey upon returning from Singapore. From 2010 to 2012, she worked as a freelance consultant for mid-level hospitals in Bangalore. During this time, she helped those hospitals with their Disease Engineering Processes, Revenue Cycles, Profitability, and Quality journey, and has assisted hospitals in obtaining the relevant accreditations.
And when we asked her about what she learnt from the pandemic phase, she shared – “I believe that learning is never an end, and it’s always an ongoing process which is a journey that’s happening on a daily basis, so every day of the pandemic days were a new experience and challenges for me”.
“I believe healthcare plays a critical social responsibility of building a healthy society. Thereby, I have been passionately working for this cause by ensuring my time is meticulously planned in a way that I bring my best to my job every single day, thinking of innovations and new ideas to make healthcare better every passing day”, Ms. Subhashini concludes.
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