From manual pricing to ChatGPT: How Air India is transforming under Tata
Air India, until recently tied to an antiquated manual pricing system when setting airfares, is shifting to algorithm-based software long used by rivals to help it squeeze out more revenue from each flight.
In another sign of the formerly government-owned carrier’s whirlwind transformation under its new owner Tata Group, Air India is testing ChatGPT, OpenAI’s popular chatbot, to replace paper-based practices.
The push to modernise underscores the decay left by years of under-inve ..
Read more at: ECONOMIC TIMES
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