Air India Express forced to cancel over 80 flights due to unexpected circumstances
According to a senior crew member of the airline, multiple crew members reported feeling “sick,” which led to the cancellation of over 80 local and international flights, causing major delays for Air India Express. Authorities in charge of civil aviation have opened an investigation into this unforeseen circumstance because it has caused delays and cancellations of flights.
The airline has acknowledged the problem in a statement, saying: “Starting last night, a portion of our cabin crew reported feeling unwell at the last minute, causing delays and cancellations on flights. Our staff are aggressively resolving this problem to minimize any disturbance to our guests as we engage with the crew to discover the causes behind these occurrences.
A complete refund or the choice to reschedule their flights at a later time will be provided to passengers impacted by the cancellations. Travelers using Air India Express are advised to confirm whether their flight is impacted before leaving for the airport.
A union representing a portion of the Air India Express cabin crew made accusations late last month that the airline is being mishandled and that employees are not treated equally.