Truecaller launches AI-led feature for answering calls
Caller identity application Truecaller has launched an artificial intelligence led feature called Truecaller Assistant that can be trained to answer calls on behalf of the user as part of its suite of products, the company said.
The virtual assistant is based on the cloud and currently is capable of conversation in Hindi, English, and the Indianised ‘Hinglish’ languages, Rishit Jhunjhunwala, managing director, Truecaller India told ET.
Truecaller Assistant: How to use?
When you receive a call, simply tap ‘Assistant.’ If you are, however, away from the phone, the Assistant will answer the call on its own after a few rings.
Truecaller Assistant: Screening process
The feature greets the caller, and uses advanced speech-to-text technology to identify the person’s identity and the reason for the call. Simultaneously, real-time details are made available to the receiver, and they can decide whether to answer the call or not.
Truecaller Assistant: Features
Voices: Users get to choose from total 5 different voices that are both male and female.
Speech-to-text: It converts the caller’s message into text, doing so in real-time. The user can thus easily read the purpose of the call without the need to listen to the conversation.